Issues Overview

No matter how smoothly a job may be running, when Issues come up, proper documentation and correspondence is key to minimizing risks and managing effectively. Some Project Issues will be minor in nature and are resolved quickly but others may be critical and lead to changes. Thus, having a system to track events on a timeline basis, from the first occurrence to the final resolution, and the ability to link information together is imperative to making an accurate assessment of the issue and how it developed. Corecon's Issues feature is specifically designed for this function and is often used as backup material when presenting a Change Proposal Requests (CPR) or Change Orders (CO).

Steps To Complete Before Entering Issues

Make sure all Companies that will be referenced in the Issue (Coordinated By and Companies Involved) are in the Project Directory.
Optional: Review the list of Issue Types in Settings | Feature Settings | Correspondence.
Optional: Review the list of Issue Status Options in Settings | Feature Settings | Correspondence.

Issue Functions

Issue Resolution

After discussing the issue with the Project Team to develop a resolution, be sure to update the fields in the Status and Resolution section by clicking the pencil icon next to 'Issue Details' at top. Marking the Issue Closed will remove it from the Correspondence Calendar and Alerts views.